Patient Information

Important Information for Dr. John V. Kelly’s Patients

  • Charges and Insurance

Our fees reflect the value of the services provided. For all patients, payments in full is expected at the time of service. As a courtesy to you, and for your convenience, our office will bill your insurance company when all the requested information has been provided.

        • All Co-Payments should be paid in cash. For your convenience we accept payments via cash and check.
        • Most insurance policies cover visits to our office. Our staff will assist you in understanding your insurance and submitting claims.

We do accept assignment on Blue Cross, Blue Shield, Tricare and several private insurances. Several managed care plans such as HMOs, PPOs, EPOs and POS plans are accepted. Feel free to call our office for details if your insurance is through one of the managed care plans. Any deductible amount, co-payment, or any other balance, not paid for by your insurance company is your responsibility.

 

  • Appointments

Our office works by appointment because we recognize the value of your time and desire to serve you efficiently. Every effort is made to see our scheduled patients on time. We also allow walk-ins. Occasionally emergencies arise that may cause the delay of your appointment. We will make every effort to keep such delays to a minimum and will keep you informed of delays that occur.

If you are unable to keep your scheduled appointment, please call us at least 24 hours in advance. Also, if you know you are going to be late, please call. This courtesy allows us to accomodate other patients.

 

  • New Patients

On your first visit to our office, please plan to: Dr. John V. Kelly is Currently Welcoming New Patients

        • Come a few minutes early so you’ll have time to fill out the necessary forms.
        • Bring a list of all medications you are presently taking, and any x-rays, medical records, referral forms, and diagnostic testing results that you have.
        • Bring your insurance card and a photo I.D.

 

  • Workman’s Compensation

For your protection, in all workman’s compensation cases, we need verification from the insurance company of their acceptance of financial responsibility. We request that you have your employer call the insurance company and obtain a claim number. This should be done before you see the doctor in order to ensure the benefits entitled to you as a result of your on-the-job injury.

 

  • Release of Medical Information

Information will not be provided to a third party (attorney, physician, insurance company, etc) unless we have a written authorization in our office. If you wish that information about your condition be provided to a third party, they should provide us a written authorization form, signed by you to do so. We will ensure that HIPAA requirements are met prior to release of medical information.

 

  • Prescription Refill

Prescriptions and refills can be requested by your pharmacist during Dr. John V. Kelly’s regular office hours. Have your pharmacy’s phone number ready and call them at least two days before your prescription runs out. The pharmacist will obtain authorization from our physician.

 

  • Directions to our Office

Dr. John V. Kelly’s Medical Office in Bloomfield, is conveniently located at 382 West Passaid Avenue, Bloomfield, NJ, near Route 3, Route 21 and the Garden State Parkway. Parking is available on-street and at the rear of the building.


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